Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, event date, and any details you share about a bespoke commission when you submit our contact form, message us on WhatsApp, or email us directly.

For confirmed bespoke orders, we additionally collect body measurements, delivery address, and payment confirmation details necessary to fulfil your order. We do not store full payment card details — payments are processed through third-party payment providers who maintain their own security standards.

We also automatically collect limited technical information when you browse the Site, such as pages visited and general location (country/city level), through standard hosting and analytics logs.

2. How We Use Your Information

We use the information we collect to respond to enquiries, schedule consultations, design and produce bespoke garments to your measurements, process and fulfil orders, communicate order status and shipping updates, and improve our Site and services. We may also use your contact details to share updates about new collections, if you've opted in to hear from us — you can opt out at any time by replying "unsubscribe" or contacting us directly.

3. How We Share Your Information

We do not sell your personal information. We share information only where necessary: with courier and logistics partners to deliver your order, with payment processors to complete transactions, and where required by law or to protect our legal rights. Any karigar or workshop partner involved in producing your piece receives only the measurements and design specifications needed to complete the work — never your contact details.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including any ongoing relationship (repeat commissions, alteration requests) and to comply with legal, accounting, or reporting obligations. Measurement records are retained to make future commissions easier, unless you request deletion.

5. Your Rights

Under the DPDP Act and general good practice, you have the right to access the personal information we hold about you, request corrections to inaccurate information, request deletion of your information (subject to legal and contractual retention requirements), and withdraw consent for marketing communications at any time. To exercise any of these rights, contact us at hello@nazariyabycharul.com.

6. Cookies & Analytics

The Site may use minimal, privacy-respecting analytics to understand overall visitor traffic (e.g. number of visits, pages viewed). We do not use invasive tracking or sell browsing data to advertisers. If we add third-party analytics tools in future, this policy will be updated accordingly.

7. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may link to third-party platforms such as Instagram and WhatsApp. We are not responsible for the privacy practices of these platforms — please review their respective privacy policies.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18 without parental involvement in the transaction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Us

For any questions about this Privacy Policy or your personal information, contact us at hello@nazariyabycharul.com or through our contact page.

Note

This is a general-purpose template drafted to reflect common practice under Indian data protection law. It is not a substitute for legal advice — we recommend having a qualified lawyer review and, if needed, adapt this policy before relying on it for full legal compliance, particularly once you begin accepting online payments or shipping internationally at scale.